Hanna's Healing Hounds and Hooves, LLC
Hanna's Healing
Hounds and Hooves, LLC
Privacy Policy, Consent to Treat, Terms of Service
Privacy Policy - Effective July 9th, 2025
At Hanna’s Healing Hounds and Hooves, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, use our virtual or in-person psychotherapy services, or communicate with us.
By using our website or services, you agree to the practices described in this policy.
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1. Information We Collect
We may collect the following types of information:
* Name
* Email address
* Phone number
* Mailing address
* Insurance details (if applicable)
* Emergency contacts
* Demographics
* Voluntarily shared health or therapy-related information
Usage Data:
* IP address
* Browser type
* Pages visited
* Date/time of visits
* Other website analytics
2. How We Use Your Information
We use your information to:
* Schedule and manage appointments
* Deliver virtual and in-person psychotherapy and equine-assisted therapy
* Respond to messages and support requests
* Send important updates or reminders
* Improve the user experience on our website
* Comply with legal and ethical requirements
3. Confidentiality and HIPAA Compliance
We comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Your client records and health data are confidential and secure. We will never share therapy-related information without your written consent unless required by law.
4. Sharing Your Information
We do not sell or rent your information. We may share your data only:
* With your explicit written permission
* With HIPAA-compliant platforms or providers bound by confidentiality
* When legally required to do so (e.g., court orders, safety concerns, mandated reporting)
5. Data Security
We take appropriate steps to secure your personal data. This includes using encrypted communication tools, secure storage, and HIPAA-compliant systems for scheduling, billing, and therapy.
6. Cookies and Analytics**
Our website may use cookies or third-party analytics to better understand visitor behavior and enhance functionality. You can disable cookies at any time via your browser settings.
7. Your Rights
You have the right to:
* Access or request copies of your personal records
* Correct inaccurate information
* Withdraw consent for communications
* Request deletion of certain personal data (where legally applicable)
To make a request, contact us using the details below.
8. Children’s Privacy
Our services are intended for adults age 18 and older, unless a parent or guardian provides written consent for a minor to participate in therapy. We do not knowingly collect information from minors without this consent.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the new effective date.
10. Contact Us
If you have questions or concerns about this policy or your data, please reach out:
Hanna’s Healing Hounds and Hooves, LLC
Terms of Service & Consent to Treat - Effective July 9th, 2025
By scheduling a session or engaging in services with Hanna’s Healing Hounds and Hooves, LLC, you acknowledge that you have read, understood, and agreed to the following terms. These terms apply to all clients receiving psychotherapy or equine-assisted therapy services, whether virtually or in-person.
1. Nature of Services
Hanna’s Healing Hounds and Hooves, LLC offers:
* Individual, family, couples, and group therapy
* Equine-assisted psychotherapy
* Virtual telehealth sessions
* Holistic and trauma-informed therapeutic support
All services are provided by a licensed clinical social worker in the state of Connecticut.
2. Consent to Treatment
By participating in therapy, you voluntarily agree to receive behavioral health services, including equine-assisted sessions when applicable. You understand that:
* Therapy may involve discussing difficult emotions, trauma, or life stressors.
* Participation is collaborative and may include non-traditional therapeutic approaches.
* Equine-assisted sessions involve interactions with horses and take place in outdoor farm environments. Safety protocols are followed, but you understand there is some inherent physical risk.
You may withdraw from therapy at any time by notifying your therapist.
3. Telehealth Services
If you receive therapy through video or phone sessions:
* You consent to participate in remote sessions via secure HIPAA-compliant platforms.
* You acknowledge that technical issues may occasionally impact the session.
* You agree to be in a private, quiet, and safe location during your virtual sessions.
4. Confidentiality
All therapy sessions and personal information are strictly confidential and protected under HIPAA. Information will only be shared with others when:
* You provide written consent
* There is a legal obligation (e.g., risk of harm to self or others, mandated reporting of abuse, or court orders)
Your privacy is a top priority, whether services are provided in person or online.
5. Payment & Cancellation Policy
* Payment is due at the time of service unless arranged in advance.
* Accepted forms of payment include \[list: credit card, Venmo, insurance, etc.].
* A minimum of 24 hours’ notice is required for cancellations. Late cancellations or no-shows may result in a fee.
* If using insurance, you are responsible for understanding your mental health coverage, co-pays, and any deductibles.
6. Risks & Benefits of Therapy
Therapy can be emotionally rewarding and transformative. However, you acknowledge that:
* Emotional discomfort may occur during the process of healing
* Progress takes time and varies by individual
* No specific outcomes are guaranteed
Equine-assisted therapy includes interaction with live animals, which may result in exposure to allergens or minor physical risk despite proper supervision.
7. Client Responsibilities
As a client, you agree to:
* Participate actively in sessions
* Attend scheduled appointments on time
* Communicate openly and respectfully
* Notify your therapist of any concerns or changes that may impact your care
8. Emergency Services
Hanna’s Healing Hounds and Hooves, LLC does **not** provide crisis services. In the event of a mental health emergency, you should call 911, go to the nearest emergency room, or contact a 24-hour crisis line such as 988 for suicide prevention.
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9. Termination of Services
Therapeutic services may be ended by the therapist if:
* Treatment is no longer clinically appropriate
* Safety concerns arise
* A pattern of missed appointments occurs
* A referral to another provider is in your best interest
You have the right to end therapy at any time and receive referrals upon request.
10. Contact Information
If you have questions about these terms or your care, please contact:
Hanna’s Healing Hounds and Hooves, LLC
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**By continuing to use this website, schedule sessions, or engage in therapy, you confirm that you have read and agree to these Terms of Service and Consent to Treat.**